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Original Richmond - RBTA

Our Members

Richmond Business and Tourism Association Members

Original Richmond

We are pleased to introduce you to our members, who have signed up to our 7-point Customer Care Charter.


  • Greet customers with a welcoming smile
  • Treat all customers the same and with respect
  • Offer good value and service
  • Deal fairly and honestly with all our customers
  • Fulfil our promises
  • Keep within our timescales, and if not possible, keep our customers informed
  • Aim to fulfil the needs of our customers, and if we cannot help, try to suggest alternatives


Look out for our members' Original Richmond window stickers.

Membership is on the up, be part of our growing Association.

Welcoming and encouraging businesses old and new to join our Association

Home-working entrepreneurs, independents small to large and local managers of multi-nationals from all business types are invited to join.

Become a Member »